|
|
|
|
|
|
 |
|
 |
|
| Milan -
Italy |
|
 |
|
World
Level Perfection
October - 2007 |
|
7 Stars
& 7 Stripes
Overall - 'Hotel & Service' |
|
 |
|
The
Ultimate Award:
Seven Stars and
Stripes® |
|
|
|
| We landed this time in Milan with the highest of
expectations. The Town House Galleria, claiming to be the first seven star
hotel in Europe, had opened its elegant doors for business in December ‘06
in the fascinating historic location of Galleria Vittorio Emanuele in Milano,
Italy. From the moment we left the airport with our chauffer and butler guiding
us to a quarter-million dollar
Bentley,
we experienced world-class service on the ultimate level. The modern Town House
Galleria is located in the priceless 1860’s palazzo right above the
flagship Prada store inside Milan’s famed Galleria Vittorio Emanuele II.
We emerged from the limo to the marble entrance through an elevator with the
actual hotel and were quickly welcomed by classy team members with open,
straightforward, warm smiles. Fabulous original oak parquet floors completed
the modern decorations that were festooned with subdued colors and fine art. I
was delighted. |
|
 |
|
| Instantaneously my private butler welcomed me and
guided me caringly to my accommodations. Mr. Vito Lazzazzara's service was
unobtrusive, dedicated and highly addictive. He opened the windows of my
fabulous suite and then I became fully aware of the one-of-a-king location of
The Town House Galleria. It is strategically situated in one of the most
fascinating and historic cities of the world overlooking the place where the
aristocracy, and the rich and famous meet, shop and dine. All two dozen
luxuriously appointed suites, including mine, were decorated with tasteful,
modern classy furnishings and art and most certainly all the modern gadgets we
all have become so fond of. Let me mention that before my arrival, I had been
contacted by my dedicated butler to ensure that every one of my needs would be
met - from the most demanding to the smallest detail. He had even inquired as
to the seize of my shoes, the threat-count of the linen or cotton that I favor,
the temperature in the rooms I prefer, to the style of music I’d love to
listen too upon arrival, and then some. |
|
|
|
|
| After a delightful hour of discovering a few of the
charming boutiques and galleries below us, we longed for a superb dinner. The
in-house restaurant is not open to the public, guaranteeing privacy on any
level besides masterly prepared gourmet cuisine and exquisitely personalized,
eloquent, seamless service. The Town House Hotels are managed by 'Planhotel
Resorts and Hotels’, a relatively new luxury brand designed for the
sophisticated business and leisure traveler. Alessandro Rosso, the owner, is a
visionary entrepreneur with a charming personality and professionalism based on
expertise and education; his companies are today solidly positioned. The
management and staff of the Town House Galleria have accomplished the creation
of a memorable, highly satisfying experience for its most affluent guest on
sheer personal service. |
|
“The management and staff of the Town House Galleria have
accomplished the creation of a memorable,
highly satisfying experience for
its most affluent guest on sheer personal service.” ~ TB |
|
|
|
|
by
Thorsten Buehrmann & Edmund Buehrmann
Editor: Ingrid
Lemme
Editor-in-Chief: John Lomitola |
|
| © 2007 ~ Seven Stars and Stripes, Inc. |
|
|
Back to Top
|
|
|
 |
|
